Privacy Policy & Cookies

Privacy Policy

Expert Training & Consultancy (“we”) are committed to protecting and respecting your privacy.

This Privacy Policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us (“personal information”).  Please read the following carefully to understand our views and practices regarding your personal information and how we will treat it. By visiting www.etc-uk.org you are accepting and consenting to the practices described in this policy.

Expert Training & Consultancy reserves the right to make changes to this Privacy Policy at any time by posting a modified version online at www.etc-uk.org so please review it frequently to ensure you are aware of any changes. If we make a material change to this Privacy Policy, we will provide notice to you in our Privacy Policy as posted, and on our home page.

For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is Expert Training & Consultancy, info@etc-uk.org.

Scope Of This Privacy Policy

This Privacy Policy does not apply to third-party websites or online properties to which our website may link, and you accept we are not responsible for the security or privacy practices of any such third-party websites or properties.

This Privacy Policy does not cover personal information provided when you apply for a job at Expert Training & Consultancy.

Information We Collect From You

We will collect and process the following data about you:

• Information you give us. This is information about you that you give us by filling in forms on our site www.etc-uk.org (“our site”) or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, or when you search for a service on our site. The information you give us includes your name, address, e-mail address, phone number, date of birth, country and password. We may offer the option to create an account via your social media login API, such as Facebook or Twitter. Therefore, we may collect your information listed here above, solely in accordance with your social media privacy settings.
• Information we collect about you. With regard to each of your visits to our site, we will automatically collect the following information:
  • Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser versions, operating system and platform;
  • Behaviour and interaction within our site, anonymously, to improve the usability and accessibility of our site and improve the experience of future versions

Cookies

We use cookies and/or similar technologies on our site. For more information about our use of cookies, please see our Cookie Policy, which is incorporated by reference into this Privacy Policy and made part of this Privacy Policy.

Uses made of the information

We use information held about you in the following ways:

• Information you give to us. We will use this information:
  • to register and maintain your personal account;
  • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, and services that you request from us;
  • to provide you with information about other services we offer that are similar to those that you have already enquired about;
  • to provide you – or permit selected third parties to provide you – with information about services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about services similar to those which you have previously enquired about. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data;
  • to notify you about major changes to our service;
  • to ensure that content from our site is presented in the most effective manner for you and for your computer.
• Information we collect about you. We will use this information:
  • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
  • to allow you to participate in interactive features of our service, when you choose to do so;
  • as part of our efforts to keep our site safe and secure;
  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
  • to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

Disclosure of your information

You agree that we have the right to share your personal information with:

• Selected third parties including:
  • business partners, suppliers and sub-contractors for the performance of any contract we enter into with them; we do not share personal information with vendors to use for their own direct marketing purposes or any other purpose without your consent, except those outlined above and to execute, deliver and/or improve the services they provide.
  • If you agree to receive e-mails, then Expert Training & Consultancy may share information to help personalise its e-mails. If you choose to opt-out of receiving e-mails, Expert Training & Consultancy will no longer share this information.
  • advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we will provide them with aggregate information about our users. We may also use such aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the personal information we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.
  • analytics and search engine providers that assist us in the improvement and optimisation of our site.

We will disclose your personal information to third parties:

• if Expert Training & Consultancy or substantially all of its assets are acquired by a third party, in which case personal information held by it about its customers will be one of the transferred assets;
• if we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to enforce or apply our terms of use or Terms of Business and other agreements; or to protect the rights, property, or safety of Expert Training & Consultancy, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
• where we believe this is necessary to protect the vital interests of any person. For example, we may disclose personal information relating to an online account if we, in good faith, believe the user of that account is using it in ways that are harmful to others (e.g. making inappropriate contact with minors).

Where We store your Personal Information

The data that we collect from you will be stored in the UK. We take commercially reasonable measures to safeguard your privacy rights in accordance with this Privacy Policy. If you do not agree to the collection, processing, storage and transfer of your information, please do not provide your information when requested and stop using our website and other online products and services.

Security

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your rights

If for any reason you wish to view, correct, update or delete personal information collected about you, simply  send us an e-mail asking us to delete your account at: info@etc-uk.org

If you have any questions about the information we process about you, or if you wish to view, update or delete your personal information, you can send your request to info@etc-uk.org. We will be happy to review, update or remove personal information as appropriate.

We will retain your personal information for the length of time needed to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Residual copies of information that has been deleted from your account may remain in our backup systems for approximately one month. We may still retain your personal information to resolve disputes, enforce our user agreement, or comply with legal requirements; in this case, your personal information will be blocked from use for any other purpose.

Contact

Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to Expert Training & Consultancy, info@etc-uk.org.

Cookies Policy

Information About our use of Cookies

Our website uses cookies and similar technologies (“cookies”) to distinguish you from other users of our website. Cookies make the interaction between you and the website faster and easier by letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

This Cookie Policy explains how Expert Training & Consultancy uses “cookies”. Expert Training & Consultancy may collect both personal and non-personal information from you when you use our website. For more information on how Expert Training & Consultancy collects, stores, uses and may transfer or disclose your information, please see our Privacy Policy.

Cookies may be set on your computer or device by either:

• Expert Training & Consultancy – to recognize and associate activity with your computer or device when it visits a website. Cookies cannot be used to recognise or associate activity with your computer or device when it visits other third-party websites.
• Third Parties – to enable third-party features or functionality to be provided on or through our websites (e.g. advertising and analytics). The third parties that set these cookies may be able to recognise your computer or device both when it visits this or other websites that use the features and functionality of the third party.

These cookies will generally be either:

• Session cookies: These cookies are only stored temporarily on your device during one browsing session or use of a website and are then deleted from your device when the website is closed; or
• Persistent cookies: These cookies are saved on your device for a fixed period of time, when we need to know who you are for more than one use of a website. For example, we use this type of cookie to store your preferences for your next visit to our website.

We use the following cookies:

• Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
• Analytical/performance cookies. They allow us to recognise and count the number of visitors we have and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
• Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
• Targetting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

To learn more about your opt-out choices for cookies, please see the Managing Cookies and Do Not Track Options section below. To learn more about your opt-out choices for technologies that are similar to cookies, please see the Similar Technologies section below.

Managing Cookies and Do Not Track Options

You can review your options to manage cookies by:

• clicking on the opt out links provided in the Cookie List below;
• opening the “Help” menu on the browser menu bar. Most browsers will tell you how you can disable or delete cookies or set your browser to alert you when cookies are being sent to your computer;
• visiting http://networkadvertising.org/managing/opt_out.asp and/or http://youronlinechoices.com, or http://www.youronlinechoices.eu/, for choices to opt out of advertising.

If you reject all cookies, you may not be able to use certain features of our website.

You can block, enable or disallow cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, We use cookies to optimise your visit, make your browsing and/or user experience as effective as possible, and let you know about offers and features that we think will interest you. This means that if you disallow cookies, your use of the website may be impaired.

Permission to use Cookies

By using this website you agree – and we will assume you consent – to receive cookies, unless you manage your cookie choices by one of the means set out above.

Please also note that the use of information obtained by third-party providers listed in the Cookies List below through cookies placed by them is also subject to their own privacy policies. We encourage you to review the privacy policies of these third-party providers, as their privacy practices may vary from ours. Information collected by cookies may be associated with your registration account or user profile.